gb33 Terms and Conditions

Scope of Agreement

By opening an account on the gb33 platform, participating in any game, claiming a bonus, or completing any financial transaction, you are entering into a legally binding agreement under these terms. These terms apply to all casino games, sports betting, live dealer games and all other services.

Language and Communication

The Bengali version of these terms and conditions is considered the authoritative document. All our communications are conducted in Bengali and our 24/7 support team provides assistance in Bengali.

Applicable Law

Relevant law will apply to the interpretation and enforcement of these terms. In the event of any dispute or disagreement, we always seek to resolve matters through discussion. You may report any issue through our support team.

Age Requirement

To open an account and use the services at gb33, you must be at least 21 years of age. This platform is for those aged 21 and above only. We reserve the right to verify age and may request a valid ID document when necessary.

Single Account Policy

Each player may open only one account. If the same person operates multiple accounts, the following steps will be taken:

• All accounts will be permanently closed.
• All bonuses and promotional benefits will be cancelled.
• Winnings earned may be forfeited.

Accuracy of Registration Information

You must provide complete, accurate and up-to-date information at the time of registration. Providing false or misleading information will result in the immediate closure of the account and all balances may be forfeited. If your information changes, notify our support team without delay.

Password and Security

You are solely responsible for the security of your account. Use a strong password and do not share it with anyone. If you believe a third party has accessed your account, contact our live chat support immediately. gb33 is not responsible for any loss caused by unauthorized access.

Account Verification (KYC)

Before the first withdrawal or transactions above a certain amount, we may ask you to complete an identity verification (Know Your Customer — KYC) process. The following documents may be required for this process:

• A copy of your National ID (NID) or passport.
• A recent utility bill or bank statement (for address verification).
• Proof of payment method verification.

The withdrawal process may be on hold until verification is complete.

Inactive Accounts

If an account has no login or transaction activity for 12 consecutive months, it will be marked as Inactive. For inactive accounts, we reserve the right to close the account after giving prior notice.

Deposits

The minimum deposit amount at gb33 is ৳500. We support the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. Deposits are generally credited to the account instantly. If there is a delay in processing a deposit for any reason, please contact our support team.

Withdrawals

The minimum withdrawal amount is ৳500. After successful verification, withdrawals are generally processed within 1 hour. Withdrawals must be made to the same payment method used for the deposit. Withdrawals to third-party accounts are strictly prohibited.

Transaction Verification

gb33 reserves the right to temporarily hold any suspicious transaction for investigation. If money laundering or fraud is suspected, we will be obligated to notify the relevant authorities and the account will be closed immediately.

Welcome Bonus

New players at gb33 have the opportunity to receive a 120% bonus up to ৳8,000 on their first deposit. To claim this bonus, the following conditions must be met:

• The bonus amount must complete a 20x wagering requirement.
• Withdrawals cannot be made before the wagering requirement is fulfilled.
• Each player will receive the welcome bonus only once.
• If wagering is not completed within 30 days of claiming the bonus, the bonus will be cancelled.

VIP Cashback Program

gb33 has four VIP tiers, each with a weekly cashback arrangement:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.5% weekly cashback.
• Gold — up to 0.8% weekly cashback.
• Platinum — up to 1.0% weekly cashback.

VIP tier upgrades are based on player activity and participation. Specific cashback terms and conditions apply separately.

Bonus Abuse

Abusing the bonus system — such as collecting bonuses from multiple accounts, bonus farming or any other fraudulent activity — is strictly prohibited. If such activity is detected, all bonuses and related winnings will be forfeited and the account will be permanently closed.

Fair Play Policy

gb33 ensures fair and transparent outcomes in all games. All our games use certified random number generator (RNG) technology, which ensures that every outcome is completely independent and not predetermined.

Technical Issues

If a technical fault or disconnection causes an abnormal outcome in any game, gb33 reserves the right to cancel that round and refund the bet amount. gb33 is not liable for any loss caused by a technical fault.

Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly displayed in the game lobby. gb33 reserves the right to change betting limits at any time and may set specific betting limits for individual players.

Fraud and Deception

• Opening an account using a false identity or incorrect information.
• Using or accessing another person's account.
• Attempting to hack or penetrate the game software in any way.
• Playing games using bots or automated software.

Money Laundering

• Using funds from illegal sources on the platform.
• Making repeated small deposits and withdrawals with the intent to conceal transactions.
• Conducting financial transactions on behalf of a third party.

Abuse and Harassment

• Abusive or threatening behaviour towards other players or the support team.
• Identifying system vulnerabilities and exploiting them for personal gain.
• Using multiple accounts to obtain bonus benefits.

Data Collection and Use

We collect information related to your registration, transactions and gameplay. This information is used for account verification, fraud prevention and service improvement. We do not sell your personal information to third parties.

SSL Encryption and Security

gb33 uses SSL encryption technology to protect all your personal and financial information. Our servers are subject to regular security audits and the highest data protection standards are maintained.

Cookie Policy

Our website uses cookies that improve your browsing experience. For detailed information on the use of cookies, please read our Privacy Policy.

Liability for Service Disruption

gb33 always strives to provide uninterrupted service. However, gb33 is not liable for financial compensation if the service is disrupted due to technical issues, maintenance, cyberattacks or any other unforeseen reason.

Liability for Gaming Losses

There is a risk of financial loss in online betting and casino games. gb33 is not liable for any financial loss resulting from betting or gaming decisions made by the player. Play responsibly and do not bet beyond your means.

Third-Party Liability

Third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft and others) provide services on our platform. gb33 holds partial responsibility for the quality or availability of these providers' services and in the event of a technical fault we coordinate with the relevant provider.

Account Closure at the Player's Request

You may close your account at any time through our support team. Complete all eligible withdrawals before requesting account closure. Any ongoing bonus wagering will be cancelled at the time of closure.

Account Suspension or Closure by gb33

gb33 reserves the right to immediately suspend or close any account for the following reasons:

• Violation of any clause of these terms and conditions.
• Fraudulent or suspicious activity.
• Providing false information or failing to cooperate with identity verification.
• Operating multiple accounts.
• Evidence of account use by a minor.

Balance after account closure

If an account is closed due to a violation of the rules, gb33 reserves the right to forfeit all bonuses and any funds earned from bonuses. However, the return of the original deposit amount (under fair circumstances) will be considered on a case-by-case basis.

Right to make changes

gb33 reserves the right to change, amend, or update these terms and conditions at any time without prior notice. Updated terms will take effect as soon as they are published on the website.

Notice of changes

For important changes, we will provide notice via your registered email or on the platform. Continued use of the platform after any changes will be considered as acceptance of the new terms and conditions. We recommend visiting this page regularly.